Poncho With a Hoodie and Fringes

Shipping is Free

30 Day Easy Returns & Exchanges
for Any Reason

United States Standard: FREE 7-13 Business Days

United Kingdom Standard: FREE 7-13 Business 

Canada Standard: FREE 7-13 Business Days

Europe Standard: FREE 10-15 Business Days

Australia Standard: FREE 10-13 Business Days

New Zealand Standard: FREE 10-15 Business Days

Rest Of World Standard: FREE 10-15 Business Days

 (depending on location) HANDLING All orders will typically be dispatched within 3 business days from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. The Pink Rabbit is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and The Pink Rabbit will assist as much as possible to trace a missing parcel. The Pink Rabbit is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability. 

SHIPPING ENQUIRIES Please direct any shipping related inquiries to us at help@thepinkrabbit.us

Size : One size fits all (shoulder to fringe 88cm)
Design: Front opening , Edges finished with fringes, hooded Poncho
Material: 40% Wool, 30% Acrylic, 20%Polyester, 10%Faux fur
Season: Perfect for Winter, Spring, Autumn.
Care: Handwash.
Do not white.
Do not dry in a tumble dryer
Iron at max temp 110 ° C
Do not chemically clean
Please Note: Due to the light and screen setting differences, the item's actual color may differ slightly from the pictures.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at help@thepinkrabbit.us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at help@thepinkrabbit.us.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.